Cancellation policy

LEVL Subscribe & Save

This policy explains how a LEVL subscription works, what you are charged, and how to change or cancel it. It applies to any order placed with the Subscribe & Save option selected at checkout.

What you are signing up for

When you choose Subscribe & Save you are starting a recurring order that renews automatically until you cancel it. Each renewal ships the flavor and pack size you selected and is charged to the payment method on file.

The discounted subscription price, the pack size and the delivery frequency are shown on the product page and again at checkout before you pay. You choose the delivery frequency when you subscribe and you can change it at any time.

Billing

Your first subscription order is charged when you place it. Every order after that is charged on the day it is scheduled to be fulfilled, at the subscription price in effect at that time, plus any applicable shipping and tax. We send an email before each renewal so you know it is coming.

If we change subscription pricing, we will notify you before the change applies to your subscription.

How to skip, reschedule or change your subscription

You can skip a delivery, change the delivery date, change the frequency, change the flavor or update your payment method and shipping address at any time from your account at drinklevl.com/account.

How to cancel

You can cancel at any time, online, from your account at drinklevl.com/account. There is no cancellation fee and no minimum number of deliveries.

To avoid being charged for an upcoming order, cancel before that order is processed. If you need help cancelling, email hello@drinklevl.com and we will cancel it for you.